TaxPRO's newest client: Washington County, Texas

Washington County's Tax Collector-Assessor, Dot Borchgardt has approved and authorized TaxPRO to install its state-of-the-art Windows®-based software with services beginning in April 2009.
Garland County, Arkansas
Garland County’s Tax Collector, Rebecca Dodd-Talbert has approved and authorized TaxPRO to install its state-of-the-art Windows® based tax collection and billing software and services (June 2009).
 
TAC Conference 2009
TaxPRO will be attending the Texas Association of Counties Conference at the Hilton Downtown in Austin, Texas on August 24, 25, 26 & 27th, 2009.
 
AAC Conference 2009
Join TaxPRO at the Association of Arkansas Counties Annual Conference at the Northwest Arkansas Convention Center in Springdale on August 12, 13, & 14th 2009.
 
Garland County, Arkansas
Garland County’s Tax Collector, Rebecca Dodd-Talbert has approved and authorized TaxPRO to install its state-of-the-art Windows® based tax collection and billing software and services (June 2009).
 
Welcome to TaxPRO!

What is TaxPRO?

TaxPRO is a true browser-based solution that provides Arkansas Counties with a fast, easy, and always reliable tax collection software.

What does TaxPRO provide?

We provide On-Site Training with the TaxPRO team to help any office make the smooth transition.

We also provide NEW RELEASES at no additional cost to you.

Make the right decision for your county, contact TaxPRO today for a demonstration of what our Software & Service can do for you!

TaxPRO provides Internet capability for its integrated browser-based computer software package. TaxPRO software contains the tools that tax collectors need to perform their daily job tasks with the highest level of proficiency. Also, no special software is required by the TaxPRO package.

Our role doesn't end when the software is licensed. After installing a TaxPRO system, we provide continuing support to make sure everything works the way you need it to. Our personalized training and service provides an on-going support network that allows an easy transition to a new, automated environment.Efficiently collecting taxes is essential for maintaining a county’s financial commitment to providing support for school systems, libraries, and special improvement districts. TaxPRO tax collections and billing software can save county governments time and money and help them improve their tax collecting efficiency.

TaxPRO Provides:

  • A collaborative approachto implementing our products and services - and to participating with our customers on new initiatives.
  • Tools necessary for a smooth transitionto new business workflows.
  • A way to bridge data processing gaps as soon as possible, allowing business to continue as usual.
  • A risk-free methodology.

Beyond technology and a proven track record is our emphasis on client satisfaction. Each year, our family of enterprises sends out client surveys which are tabulated by a third party marketing service company. In 2006, sixty four percent (64%) of our clients responded to the survey with a net satisfaction index of ninety six percent (96%). While this client survey score was our highest score ever recorded in our family of enterprises [1], it is consistent with a long history of client satisfaction. The past three (3) years of Tax Pro survey results are presented in the table below:


2006 2005 2004
Response Rate (Participation) 64% 56% 59%
Net Satisfaction 96% 93% 93%

At Tax Pro, we understand that collaborationis essential to the implementation of a county's software solution. Our first Arkansas customer, Pulaski County, helped craft our collaborative approach in establishing a world-class tax collections and billing software application. Additionally, we managed the implementation of our product in such a way as to bridge any gaps as soon as possible so that business could continue as usual. Tax Pro provides the tools necessary that allow for a smooth transitionto new business workflows. As equally important is our desire for additional opportunities to improve & diversify our Arkansas offering.

Finally, as you consider the cost of your county's solution, we ask that you look at the entire picture. A large capital investment in computer software today with the promise that it will be maintained to your expectation in the future, is like asking the Tax Payers to pay their tax bills 5 to 10 years in advance of their service. No software company will sell you their software. What they will sell you is a license to use their software for a set number of years, as long as you pay the maintenance and support bill. Why should the taxpayers of make an upfront capital commitment, when they can pay for the services as they are rendered?Our business philosophies are structured around payment for services as they are rendered, keeping the county's financial commitment limited to only the costs of services that are being utilized. We have found this to be the most effective way to eliminate the risk of failure.If you want to have more control over the cost of your county's IT services, our solutions are the only commercially available solutions structured to allow you this risk free methodology.

It is with great pleasure that we present Tax Pro.

[1]Sister Companies: Indigent Health Care (http://www.indigenthealthcaresolutions.com/), Corrections Software Solutions (http://www.correctionssoftware.com/), Local Government Solutions (http://www.us-lgs.com) Law Enforcement Professional, and Justice Professional Solutions.